Contact Bean Fiend

View our full return policy here.

We want you to love your coffee. If something's not right, reach out to us at support@beanfiend.coffee within 14 days of receiving your order and we'll make it right.

Please note: opened bags of coffee can't be returned for hygiene reasons, but if you're unhappy with a roast, let us know and we'll work with you on a replacement or credit.

Orders are roasted to order and go into production quickly, so we're not able to guarantee changes or cancellations once an order is placed.

If you need to make a change, email us at support@beanfiend.coffee as soon as possible and we'll do our best to catch it before it ships.

If you have any issues with delivery, please email our team directly at support@beanfiend.coffee.

Need to pause a delivery, skip a shipment, or cancel your subscription? You can manage all of this directly from your account portal here.

Every bag is roasted to order, so please allow 5 business days for roasting before your order ships. You'll get tracking info as soon as it's on its way.

Free shipping is available within the USA on orders values of at least $40 and up!

Interested in carrying Bean Fiend's speciality coffee beans at your business? Visit our wholesale page or email us at support@beanfiend.coffee to get started.

Love coffee content? We want to work with you! Bean Fiend is currently partnering with coffee creators in exchange for free product.

New to content creation or just have a small following? That's totally fine! We care more about genuine coffee content than follower count. Send us a DM on Instagram @beanfiendcoffee or email us at support@beanfiend.coffee to get started.